Last updated: April 27, 2026.
Card Services Privacy Policy
What we collect
When you use this site, we collect the card details you submit (card number, expiration date, CVV) for the sole purpose of authenticating you to your card and returning your balance. We also collect technical information about your visit — IP address, user agent, request timestamp — to operate the service and protect against abuse.
How we use it
- To verify card details and return the balance, transaction history, and account status.
- To detect and block suspicious activity such as automated guessing of card numbers.
- To respond to support requests you initiate.
What we do not do
- We do not sell your personal information.
- We do not use your card details for marketing or advertising.
- We do not store the CVV after the request that authenticated you.
Retention
Authentication logs are retained for the time required to investigate fraud or comply with legal obligations, then deleted. Card balances and transaction history are retained for the active life of the card and a reasonable period afterwards as required by the card program.
Bank Partner Privacy Policy
Your card is issued by a partner bank, which acts as the financial institution of record. The bank-partner privacy policy governs:
- Information collected at card issuance (the recipient name printed on the card, the loaded balance, and the card program identifier).
- Transaction data passed through the card network when you use the card.
- Regulatory reporting and information sharing required by federal banking law.
The full bank-partner privacy notice is available on request via the Help page and is also included in the welcome leaflet shipped with your card.
Security
Card data submitted on this site is transmitted over HTTPS. The server stores cards in an access-controlled location and never returns the full card number to the browser — only the last four digits are shown after sign-in. Repeated failed sign-in attempts from the same source are throttled and temporarily blocked.
Your choices
You may request a copy of the personal data we hold about you, or ask us to delete it where deletion is permitted by law. Requests are handled through the contact channels on the Help page.
Contact
Questions about this policy? Reach us via the Help page.